Legal / Refunds
A practical refund policy.
Because distribution work begins quickly, eligibility depends on whether review or publishing has started.
Before work begins
You may request cancellation before we begin editorial review or distribution. Approved pre-work cancellations are refunded to the original payment method.
After review or distribution begins
Once editorial review, submission, or distribution has started, the package is generally non-refundable because third-party and production costs have been committed.
Delivery issues
If we cannot deliver the confirmed package scope, contact us so we can investigate. Depending on the issue, we may replace an eligible placement, repeat the affected work, or refund the undelivered portion.
How to request help
Email sales@pressreleasebacklinks.com with the order details and a concise description of the issue.